Privacy Policy - SMS Trucking & Hauling | Data Protection & Confidentiality

Introduction

SMS Trucking & Hauling, LLC respects your privacy and is committed to protecting it through our compliance with this policy. This document describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Identification Data: Name, postal address, e-mail address, and telephone number provided via our quote request or contact forms.
Technical Metadata: Information about your internet connection, the equipment you use to access our website, and usage details like IP addresses collected through tracking technologies.

How We Use Your Information

We use information that we collect about you or that you provide to us to ensure an efficient and modern logistics experience:

To present our website and its contents to you.
To provide you with information, products, or services that you request from us (such as freight quotes).
To fulfill any other purpose for which you provide it.
To notify you about changes to our trucking services or any products we offer.
To improve our website functionality and customer service efficiency.

Data Sharing & Disclosure

SMS Trucking & Hauling, LLC does not sell, rent, or trade your personal information to third parties. We may disclose information only under the following circumstances:

To contractors, service providers, and other third parties we use to support our logistics business (who are bound by contractual obligations to keep personal information confidential).
To fulfill the purpose for which you provide it, such as coordinating a specialized haul with a partner carrier.
To comply with any court order, law, or legal process, including responding to government or regulatory requests.

Cookies and Tracking

We use cookies to enhance your experience. These are small files placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser, though this may prevent you from accessing certain parts of our website.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers protected by industry-standard firewalls.

Your Rights

You can review and change your personal information by sending us an email at info@smstruckinghauling.com to request access to, correct, or delete any personal information that you have provided to us.